Frequently asked questions about Hifazat Guard.
Clear, direct answers about mobile security, scam checking, privacy and everyday digital protection in Pakistan.
The app
What is Hifazat Guard?
Hifazat Guard is a free mobile security app built for Pakistan that helps users detect scams, phishing links, suspicious messages, QR fraud, phone-number scams and other digital threats. See the full feature list.
Where can I download Hifazat Guard?
Hifazat Guard is available for Android and iOS. Download it from the download section of the home page, which also links the beta APK for Android.
Is Hifazat Guard free?
Yes. Hifazat Guard provides a daily allowance of free security checks without requiring an account. Signing in provides unlimited checks.
What permissions does the app need?
Hifazat asks only for the permissions each feature needs and explains every request on screen before asking. These include the access used by always-on protection, SMS scanning and call screening. Every permission is optional during setup — you can skip any of them and grant it later from the feature that needs it. The getting started guide walks through the setup steps.
Does Hifazat support Urdu?
Yes. Hifazat provides an English and Urdu interface and daily security tips in both languages.
Who is Hifazat built for?
Hifazat is designed for people in Pakistan who want practical protection against everyday digital fraud, phishing, suspicious messages, malicious links and related threats.
Security checks
Can Hifazat check WhatsApp messages?
Yes. Users can paste suspicious SMS or WhatsApp text into Message Checker to receive a scam-versus-safe assessment with reasoning.
Can Hifazat check a suspicious link?
Yes. Website and Link Checker evaluates URLs using multiple threat intelligence sources and can expand shortened links before checking them.
Can Hifazat scan QR codes?
Yes. The QR & Barcode Scanner reads the destination embedded in a code and checks it before you open it, which is useful for codes on parking meters, restaurant tables and printed flyers.
Can Hifazat check a phone number?
Yes. The Phone Number Scanner shows whether a number has been reported by the community for fraud.
Can Hifazat check if my password was leaked?
Yes. Password Breach Check tells you whether a password has appeared in known breaches. Your password is hashed locally on your device, and only a 5-character hash fragment is sent for checking.
Can Hifazat check if my email was in a data breach?
Yes. Email Breach Check discovers the data breaches associated with your email address and shows what was exposed.
What is Account Lookup?
Account Lookup finds the accounts and services associated with your email address.
What is Social Profile Exposure?
Social Profile Exposure shows what personal information about you is publicly visible online, so you can understand your exposure and take action.
What is the SIM Hijacking Check?
The SIM Hijacking Check detects suspicious call-forwarding rules on your phone that can be used in SIM-swap account takeover attacks.
What is App Data Usage?
App Data Usage breaks down your mobile data consumption by app, with daily, 7-day and 30-day views.
What is the Cybercrime Report Assistant?
The Cybercrime Report Assistant turns your evidence into a ready-to-file NR3C cybercrime complaint draft.
Does Hifazat provide security tips?
Yes. Hifazat shows daily scam-awareness guidance relevant to Pakistan, in both English and Urdu.
Always-on protection
What is Guard Protection?
Guard Protection is the always-on layer: a secure-DNS VPN filters phishing and malicious websites system-wide, while SMS scanning and call screening watch what arrives. The first time you turn it on, Android shows a VPN consent screen. The filter runs on your device, and your traffic is not routed to a Hifazat server.
Does Hifazat protect against phishing?
Yes. Hifazat provides link checking and Secure DNS protection designed to help block phishing and malicious websites system-wide.
Does Hifazat scan SMS automatically?
Yes. Real-time SMS protection runs in the background and flags suspicious messages as they arrive, using the same assessment as the manual Message Checker.
Does Hifazat screen incoming calls?
Yes. With call screening enabled, incoming calls are checked against signals associated with suspicious or reported numbers, and you are warned before or as the call comes in. A warning is a signal, not a verdict.
Family and focus
What is Kids Mode?
Kids Mode locks the apps you choose behind a parent PIN, filters website categories that are unsuitable for children, and can follow a bedtime schedule on a child's device.
What is Focus Mode?
Focus Mode lets you create schedules that block distracting website categories during study or work hours, using the same filtering technology as the Kids Mode web filter.
Can I protect my family with Hifazat?
Yes. Pair family devices with a one-time code or QR, follow the daily report on the Family Dashboard, and receive alerts when something is blocked on a family device. Family features require an account, and pairing shares protection status and blocked-threat summaries, not message content.
Privacy and data
Does Hifazat sell user data?
Hifazat states that it does not sell user data and does not use advertising in the product. See the privacy policy.
Does Hifazat log internet traffic?
The Secure DNS VPN is designed to operate on-device without a server and without server-side traffic logging.
Does Hifazat guarantee that a website or message is safe?
No. Security checks are signals designed to help users make safer decisions. No security service can guarantee that every scam or malicious item will be detected.
How do I delete my account and my data?
You can delete your account in the app from Settings → Profile → Delete account, or on the web using the account deletion page. On the web, enter your account email and Hifazat sends a 6-digit verification code; entering it deletes your account and data. Deletion is permanent and cannot be undone, and if you are the only parent in a family, the entire family is deleted with your account.
Help and support
How do I contact support?
Email info@hifazatguard.pk or message us on WhatsApp at +92 315 6055123. You can also use the contact page.